What is AdvDigit Pro?
AdvDigit Pro is a comprehensive digital signage management system that allows you to manage, monitor, and control digital displays from anywhere. It includes a web-based dashboard, multi-platform agent apps, and real-time monitoring capabilities.
What platforms does AdvDigit Pro support?
AdvDigit Pro supports Windows, Android, iOS, macOS, Linux, and web browsers. Our Flutter-based agent app ensures consistent performance across all platforms.
Do I need technical expertise to use AdvDigit Pro?
No, AdvDigit Pro is designed to be user-friendly. Our intuitive dashboard makes it easy to upload content, manage displays, and monitor your digital signage network without technical expertise.
Is there really a free plan?
Yes! Our Starter plan is completely free and includes one display device with basic features. It's perfect for trying out AdvDigit Pro or small-scale deployments.
How does the $100/year pricing work for the Business plan?
The Business plan costs $100 per device per year for deployments of 1-10 devices. For example, 5 devices would cost $500 per year. This includes all advanced features, priority support, and regular updates.
What's included in Enterprise pricing?
Enterprise pricing is custom-tailored for large deployments (10+ devices). It includes unlimited devices, custom features, dedicated support, on-premise deployment options, SLA guarantees, and training.
Are there any setup fees or hidden costs?
No, there are no setup fees or hidden costs. All plans include free setup, migration assistance, and a 30-day money-back guarantee.
What media formats are supported?
AdvDigit supports common image formats (JPEG, PNG, GIF, WebP) and video formats (MP4, AVI, MOV, WMV, WebM). The system automatically optimizes content for smooth playback.
How often does content sync to displays?
Content syncs automatically every minute by default. You can configure sync intervals, and urgent updates can be pushed immediately to all connected displays.
What happens if a display goes offline?
AdvDigit agents cache content locally, so displays continue showing the last synchronized content even when offline. Once reconnected, they automatically sync any new updates.
Can I schedule content to display at specific times?
Yes, the Business and Enterprise plans include content scheduling features. You can set specific times, dates, or recurring schedules for different content to display.
What kind of support do you provide?
We provide email support for all plans, priority support for Business plans, and 24/7 dedicated support for Enterprise plans. We also offer documentation, video tutorials, and training sessions.
How quickly do you respond to support requests?
Standard support: within 24 hours. Priority support (Business): within 4 hours. Enterprise support: within 1 hour with 24/7 availability.
Do you offer training and onboarding?
Yes, we provide comprehensive onboarding for all plans. Enterprise customers receive personalized training sessions and dedicated account management.
Can I migrate from another digital signage system?
Absolutely! We provide free migration assistance to help you transfer your content and settings from other digital signage systems to AdvDigit.
Is my data secure with AdvDigit?
Yes, AdvDigit uses enterprise-grade security including JWT authentication, encrypted data transmission, company data isolation, and comprehensive audit logging.
Still have questions?
Can't find what you're looking for? Contact our support team.
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